The guidelines on this topic are set out in our Health, Safety, Environment, and Sustainability (HSE) Policy and are shared among all team members through an intense awareness-raising agenda, coordinated by the leaders of the specialized executive committee.

The distribution units have the OHSAS 18001 (in Brazil) and ISO 45001 (in Argentina) certification, both for Occupational Health and Safety Management. We also have the Integrated Operations Management System (SIGO), composed of nine elements, which include care for the physical and mental health of workers across all hierarchies in our team. The tool makes it possible to distribute concepts, responsibilities, and systemic and control applications. SIGO was implemented in line with best practices in the market and international standards and goes beyond legal requirements. The scope covers all operations.

Also as part of the documental base, we disseminate the "Five Rules that Save Lives" in the bionergy parks, which aim to draw everyone's attention to behaviors in the five main groups that could lead to more serious accidents. We disseminated the "Five Safe Driving Habits" to drivers who use the vehicles in our fleet or transport our products.


  • Keep a distance between your vehicle and the one in front so you always have time to react.
  • Drive at a speed that allows control of the vehicle under various conditions.
  • Always wear your seat belt.
  • Keep your cell phone off while driving.
  • Do not drive when you are tired.


Five Rules that Save Lives

The highlights on our corporate calendar include "Safety Day," an event that takes place twice a year, valuing life and mobilizing not only all employees to adopt safe behaviors, but also suppliers, drivers, and the communities in the vicinity of our operations; and the "Brigades Challenge," which enhances the technical knowledge of brigade members in emergency response and encourages the exchange of experiences among these professionals, while disseminating programs for emergency communication with surrounding communities, reinforcing our concern with the safety of everyone within and around the production chain.

In partnership with representatives from the Environmental Police and the Department of Infrastructure and Environment of the State of São Paulo, we conducted a webinar on fire fighting and prevention in sugarcane fields. The event was attended by representatives of the sector, employees, journalists, and partners. For the fire fighting and prevention actions, we developed a Protocol with 39 safety procedures, a first in the sector, aimed at the safety of the brigade members, increased efficiency in fighting fires, and action within the law. More than 1,100 brigade members were trained and, as additional equipment, we now have 173 firefighting trucks with automatic water cannons, which significantly increases the safety of the operations.

In addition, safety dialogs, the Safety Tour, safety moments, and other routine actions reinforce the leader's responsibility to communicate, by example, safe attitudes in day-to-day operations.

Every activity is preceded by a Task Safety Analysis (TSA) and a Safety Self-Assessment (SAA) to identify in advance the risks to which a professional may be exposed. The professional is free to report any unsafe conditions and may even refuse to perform the task until conditions have been checked.

In 2020/2021, we implemented the Behavioral Safety Program in Argentina, starting in the operating units with the highest risks. The purpose of the initiative is to promote safe behaviors and reduce risks, assuming a daily commitment to safety as the first priority, observing people, and generating safe work habits at all levels of the team.

In Argentina, we also inherited a management system based on Shell's HSE Control Framework and on different Personal Safety Risk Assessment (PSRA) methodologies, a work authorization manual, and specific analyses of the risks associated with each work front. The people who usually manage these documents are knowledgeable in personal hygiene and safety—chemical engineers, in the case of process safety. The hierarchy of control is a fundamental concept in our risk management system.

In both Brazil and Argentina, occupational health risk matrices (HRA) and personal safety matrices (PSRA) are developed. These describe the risks associated with each job in terms of personal health and safety and the barriers available to minimize exposure.

The initiatives also include training in first aid care, hearing and respiratory protection, the use of protective equipment, working at height or in confined spaces, and operating machinery, among others provided for in the Regulatory Norms. There is also Basic Life Support (BLS) training for nursing professionals. For each work team, we have a training matrix, which is updated based on the study of work processes, environments, and tasks. Due to the restrictions imposed by health authorities to curb the spread of COVID-19, training on legal requirements and social distancing criteria, such as not sharing materials and objects, among others, were prioritized. |GRI 403-5|

In Brazil, the corporate structure has an occupational health manager, hygiene coordinators, health systems coordinator, nursing coordinator, occupational safety technicians, speech therapists, and analysts. In Argentina, we rely on the integrated coordination of our own medical departments. Internal and cross audits are performed to ensure the quality, efficiency, and effectiveness of the measures adopted.

The numbers used for managing this topic in operations are in accordance with the guidelines provided by SIGO and the requirements of the Ministry of Labor. We monitor the indicators Lost Time Injury Frequency (LTIF) and Total Recordable Case Frequency (TRCF). All incidents are reported to senior leaders within 24 hours and are monitored in periodic meetings by Top Management, which is also assessed on the performance of this indicator and used to define the variable pay.

Number of lost-time incidents per million hours worked (Lost Time Injury Frequency – LTIF)*

* These figures include the operations in Argentina as of 2018/2019, when they were acquired.

Accidents reported per millions of hours worked (Total Recordable Case Frequency – TRCF)

More information about safety can be found here.

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